Privacy Policy

At Red Oak Vineyards, we value your business and your trust. We are committed to respecting your privacy and recognizing your need for appropriate protection and management of personal information you share with us. We adhere to the following policies in order to meet your needs for privacy and security when shopping with us.

We collect customer information solely for the purpose of improving our customers' shopping experience. We recognize that we must use customer information responsibly. We will never sell your name or personal information.

Protecting your order information is a priority. Red Oak Vineyards makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology, the industry standard in transferring information to process your orders. SSL encrypts, or translates, your order information into a highly indecipherable code, to avoid the possibility of decoding the information by anyone other than Red Oak Vineyards. Both Netscape Navigator and Microsoft Internet Explorer web browsers support SSL. Some versions of browsers and firewalls don't permit communication through secure servers. In that case, you will be unable to connect to the server, you won't have to worry about mistakenly placing an order through an unsecured connection. If you can't access the secure server, please place your order by phone by calling 1-920-743-7729, during our business hours.

We use the personal information you provide for internal purposes, such as confirming and tracking your order, informing you of our new products, services and offers. To serve you better we may combine information you give us online or in our tasting rooms. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you by mail or email about our products and events that may be of interest to you.

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by calling us at 1-920-743-7729, or by sending us an email at wines@redoakvineyards.com. Please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us in the same manner.